Where research becomes treatment in real time

Published: 05 May 2020, Avviso

Covid-19 emergency: information for patients

IEO is continuing to provide the scheduled services for patients needing an oncological diagnosis (pathology under investigation) and for patients that must receive treatment. Furthermore, follow-up appointments have now resumed (i.e. scheduled check-ups for illnesses that have already been treated).

We would like to inform you that in order to enter the hospital it is mandatory that certain rules of behaviour are followed:

1)      we invite you to answer the questionnaire that will be sent to you and to answer any questions by members of staff to assess your suitability to visit our Institute, because the service could be delayed if you:

• have one of the symptoms of Covid-19
• have had a confirmed or suspected diagnosis of Covid-19
• have entered into contact with a suspect or confirmed case of Covid-19

2)      to avoid groups of people forming, we invite you to attend alone. Access to IEO with a escort will be allowed only if the patient is not self-sufficient, or under specific request received by IEO personnel.

3)      please arrive at IEO just before the appointment with a surgical or FFP/N95 mask without valve (for yourself and the person accompanying you if present)

4)      please comply with the suggested precautionary measures to limit the spread of the disease:

• wash your hands frequently with soap for at least 20 seconds
• do not touch your face
• avoid crowded places and close contact by keeping at least one metre of distance between people
• only leave your home for essential needs

IEO, in line with regional and national provisions to protect patients, has limited visitors' access to inpatient areas.

Women's Cancer Center Service

As of Wednesday 18 March the Women's Cancer Center service is available exclusively via email.  For appointments or information, please send an email to: infowcc@ieo.it including your personal and contact data.

 External visitors, training course participants and information events

In line with the decree 6 of 23 February "Urgent measures for the containment and management of the Covid -19 emergency", (art 3 paragraph 1) all meetings and training and information events have been cancelled until further notice. All events will be rescheduled when the situation permits.

 Self-certification form for travel

The ‘self-certification forms’ are in the hands of the police officers and can be completed at the time of the check.

 IEO shuttle

The IEO Shuttle service is active and all trips are guaranteed.  More information and timetables are available on the dedicated page of the IEO website.

For more information see: https://bit.ly/2KZnR0N

Thank you for your cooperation, stay safe. European Institute of Oncology